What we're all about
Thinking about the future is essential for any organisation, but at Trajectory it’s at the heart of our every working day.
Having honed their forecasting skills at the Henley Centre, our Founders decided that it was about time the industry had a company that provided premium quality, multi-methodology insight and foresight analysis. So in 2008, Trajectory was born.
You see, we’re strategic forecasters with a difference. Our specialised team create bespoke strategies for each individual project, making sure that our services have a direct impact on how our clients approach the future. At Trajectory HQ we’re less about fads and more about rigorous research that makes a difference.
If you are reviewing strategy, exploring innovation and product development or require quantitative forecasts, let’s find out what the future can do for you.
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Post-Pandemic Consumer Trends - November 2020 Update
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Some Of Our Clients
WRAP
Segmentation to inform the Love Food Hate Waste campaign
WRAP’s Love Food Hate Waste campaign helps UK consumers reduce their food waste. The reasons for food waste are many and complex and vary massively by household. This means that segmenting the target audience is essential to maximise the campaign’s effectiveness. We worked closely with the various teams at WRAP to create a segmentation that met their requirements for both rigour and practical application.
Waitrose
Understanding the impact of the recession to inform the launch of ‘Waitrose Essentials’ range
As the credit crunch turned into full blown consumer recession in the early part of this decade, retailers (especially premium retailers) needed to respond strategically without undermining their brands. The work we conducted for Waitrose on consumer responses to the recession was used to inform the incredibly successful launch of the Waitrose Essentials range which, as forecast, continues to be a great hit as recovery takes hold.
United Nations World Tourism Organisation
Blending econometric modelling and qualitative methods to create global industry forecasts
The UNWTO produces the travel and tourism industry’s most authoritative forecasts of global tourism flows. When it came to producing the forecasts for 2030, the UNWTO asked Trajectory to assist them with the modelling and forecasting. This was an ideal opportunity for us to showcase our unique approach that blends different quantitative and qualitative methodologies and generate forecasts that can be relied upon by the whole travel and tourism sector http://media.unwto.org/sites/all/files/pdf/unwto_2030_ga_2011_korea.pdf
Royal London
Ground-breaking research to understand the impact of bereavement on household finances
Working in association with Dying Matters (part of the National Council for Palliative Care) we conducted ground-breaking qualitative and quantitative research with people recently bereaved by the loss of their partner. This research made major breakthroughs in understanding the financial consequences of the death of a partner and identified the benefits of discussing and planning for the financial consequences of bereavement.
We have also undertaken a wide variety of other work with Royal London, particularly assisting in the development of product propositions that meet the financial needs of the Over 50s audience.
Greene King
Identifying the trends driving out of home leisure to inform strategy and concept development
We conducted an extensive horizon scanning exercise to understand the long term drivers of out of home leisure. Working closely with the relevant Board Directors at Greene King, among other things, our work was used to develop new bar and restaurant concepts.
We also support Greene King in providing analysis and commentary for the monthly Greene King Leisure Spending Tracker
O2
Understanding how 30 years of mobile phone access has transformed society and the economy
We have produced two reports for O2 which explore the transformative impact that mobile technology has had on society and on the economy. The report has helped O2 to explain and demonstrate the fundamental importance of mobile infrastructure and networks to its key stakeholder audiences in government, the regulatory environment and elsewhere.
Bacardi
Analysis of global migrant population trends to support and stimulate innovation
We helped Bacardi to understand the influence of the world’s migrant populations on the culture, tastes and preferences of the nations where they settle. By forecasting the size of these populations, we helped Bacardi’s innovation teams anticipate the emergence of new tastes and flavours in their key global markets.
HSBC
Understanding the future drivers of global consumer demand to generate media coverage
Working with HSBC Commercial Bank and their communications agency, Consolidated PR, we created a report that explores the current and future drivers of global consumer demand. The report helped the bank to offer tailored, practical advice for its customers.
FitBit
Understanding health and well-being trends to create insight and media messaging
Shortly after their UK launch we worked with Fitbit and Kaizo (their Comms agency) to create The Fitbit Healthy Futures report. The report provides insight into the direction of health and well-being in the UK. The research involved primary research and analysis, as well as an in-depth literature review and interviews with a series of experts. The report helped Fitbit to better understand the fitness and well-being needs of its UK consumers, and also provided a platform for media coverage and appearances.
BBC (World Service Group)
Identifying the future news needs and behaviours of the global Millennial audience
We worked with the World Service Group to help them understand Millennials’ attitudes and behaviours in relation to news on a global scale. The project involved the analysis of a wide range of secondary sources to understand Millennial lifestyles, values and attitudes, interests in relation to news, channel/media access preferences, perceptions of the BBC and differences in all of these by region.
We also work with the World Service Group to provide trend data analysis to support and inform content for programme strands such as 100 Women (click here for video animation) and Richer World
Big Lottery Fund
Forecasting the future of social need to inform strategic allocation of grant funding
For the last two years we have provided BIG with a bespoke ‘Foresight’ service to help identify and understand future growing areas of social need so that grant funding can be allocated strategically and where it is needed most. (click here for see our foresight page)
We have also worked with BIG on many ad hoc projects - including helping them to understand more about the different types of the organisation that apply for grant funding so that BIG can better meet their needs.
General Medical Council
Forecasting the future demand for doctors to shape the future of doctor training
We assisted the GMC, NHS and Royal Colleges in their fundamental review of doctor training (The Shape of Training Review) in 2013. Our work involved a range of techniques, including scenario planning, to assist the review’s expert advisory panel in thinking through both the future demand for doctors in the UK and the demands that will be placed upon these doctors. These findings informed their recommendations for changing the way that doctors should be trained in future. Our outputs can be found here
We have also been engaged by the GMC on a variety of other projects including looking at different stakeholder preferences (patients, doctors, employers, Royal Colleges) in relation to the online provision of information about doctors.
WRAP
Segmentation to inform the Love Food Hate Waste campaign
WRAP’s Love Food Hate Waste campaign helps UK consumers reduce their food waste. The reasons for food waste are many and complex and vary massively by household. This means that segmenting the target audience is essential to maximise the campaign’s effectiveness. We worked closely with the various teams at WRAP to create a segmentation that met their requirements for both rigour and practical application.
Waitrose
Understanding the impact of the recession to inform the launch of ‘Waitrose Essentials’ range
As the credit crunch turned into full blown consumer recession in the early part of this decade, retailers (especially premium retailers) needed to respond strategically without undermining their brands. The work we conducted for Waitrose on consumer responses to the recession was used to inform the incredibly successful launch of the Waitrose Essentials range which, as forecast, continues to be a great hit as recovery takes hold.
United Nations World Tourism Organisation
Blending econometric modelling and qualitative methods to create global industry forecasts
The UNWTO produces the travel and tourism industry’s most authoritative forecasts of global tourism flows. When it came to producing the forecasts for 2030, the UNWTO asked Trajectory to assist them with the modelling and forecasting. This was an ideal opportunity for us to showcase our unique approach that blends different quantitative and qualitative methodologies and generate forecasts that can be relied upon by the whole travel and tourism sector http://media.unwto.org/sites/all/files/pdf/unwto_2030_ga_2011_korea.pdf
Royal London
Ground-breaking research to understand the impact of bereavement on household finances
Working in association with Dying Matters (part of the National Council for Palliative Care) we conducted ground-breaking qualitative and quantitative research with people recently bereaved by the loss of their partner. This research made major breakthroughs in understanding the financial consequences of the death of a partner and identified the benefits of discussing and planning for the financial consequences of bereavement.
We have also undertaken a wide variety of other work with Royal London, particularly assisting in the development of product propositions that meet the financial needs of the Over 50s audience.
Greene King
Identifying the trends driving out of home leisure to inform strategy and concept development
We conducted an extensive horizon scanning exercise to understand the long term drivers of out of home leisure. Working closely with the relevant Board Directors at Greene King, among other things, our work was used to develop new bar and restaurant concepts.
We also support Greene King in providing analysis and commentary for the monthly Greene King Leisure Spending Tracker
O2
Understanding how 30 years of mobile phone access has transformed society and the economy
We have produced two reports for O2 which explore the transformative impact that mobile technology has had on society and on the economy. The report has helped O2 to explain and demonstrate the fundamental importance of mobile infrastructure and networks to its key stakeholder audiences in government, the regulatory environment and elsewhere.
Bacardi
Analysis of global migrant population trends to support and stimulate innovation
We helped Bacardi to understand the influence of the world’s migrant populations on the culture, tastes and preferences of the nations where they settle. By forecasting the size of these populations, we helped Bacardi’s innovation teams anticipate the emergence of new tastes and flavours in their key global markets.
HSBC
Understanding the future drivers of global consumer demand to generate media coverage
Working with HSBC Commercial Bank and their communications agency, Consolidated PR, we created a report that explores the current and future drivers of global consumer demand. The report helped the bank to offer tailored, practical advice for its customers.
FitBit
Understanding health and well-being trends to create insight and media messaging
Shortly after their UK launch we worked with Fitbit and Kaizo (their Comms agency) to create The Fitbit Healthy Futures report. The report provides insight into the direction of health and well-being in the UK. The research involved primary research and analysis, as well as an in-depth literature review and interviews with a series of experts. The report helped Fitbit to better understand the fitness and well-being needs of its UK consumers, and also provided a platform for media coverage and appearances.
BBC (World Service Group)
Identifying the future news needs and behaviours of the global Millennial audience
We worked with the World Service Group to help them understand Millennials’ attitudes and behaviours in relation to news on a global scale. The project involved the analysis of a wide range of secondary sources to understand Millennial lifestyles, values and attitudes, interests in relation to news, channel/media access preferences, perceptions of the BBC and differences in all of these by region.
We also work with the World Service Group to provide trend data analysis to support and inform content for programme strands such as 100 Women (click here for video animation) and Richer World
Big Lottery Fund
Forecasting the future of social need to inform strategic allocation of grant funding
For the last two years we have provided BIG with a bespoke ‘Foresight’ service to help identify and understand future growing areas of social need so that grant funding can be allocated strategically and where it is needed most. (click here for see our foresight page)
We have also worked with BIG on many ad hoc projects - including helping them to understand more about the different types of the organisation that apply for grant funding so that BIG can better meet their needs.
General Medical Council
Forecasting the future demand for doctors to shape the future of doctor training
We assisted the GMC, NHS and Royal Colleges in their fundamental review of doctor training (The Shape of Training Review) in 2013. Our work involved a range of techniques, including scenario planning, to assist the review’s expert advisory panel in thinking through both the future demand for doctors in the UK and the demands that will be placed upon these doctors. These findings informed their recommendations for changing the way that doctors should be trained in future. Our outputs can be found here
We have also been engaged by the GMC on a variety of other projects including looking at different stakeholder preferences (patients, doctors, employers, Royal Colleges) in relation to the online provision of information about doctors.
What We Can Do For You
Desk Research and Literature Reviews
A rapid appraisal of the issues and challenges facing any organisation based on published research.
Analysing Public and Client Databases
Unlocking insight from existing organisational knowledge and data. Secondary analysis of the wealth of existing information from public datasets.
Primary Quantitative and Qualitative Research
On and offline B2B and B2C surveys, often integrated with qualitative research. Focus groups, expert interviews, Delphi panels, online communities and more, including our innovative qualitative futures methods.
Audience Segmentation
Robust cluster analysis of quantitative data to provide audience segments.
Scenario Planning
Using expert input to create long term scenarios of markets to inform strategy.
Data Modelling, Forecasting and Econometrics
Accurate forecasts of revenues, customer/visitor numbers, impact of promotional spend or market growth.
Horizon Scanning/Trends Analysis
Using secondary data to understand the key forces shaping individuals, businesses and society.
Desk Research and Literature Reviews
A rapid appraisal of the issues and challenges facing any organisation based on published research.
Analysing Public and Client Databases
Unlocking insight from existing organisational knowledge and data. Secondary analysis of the wealth of existing information from public datasets.
Primary Quantitative and Qualitative Research
On and offline B2B and B2C surveys, often integrated with qualitative research. Focus groups, expert interviews, Delphi panels, online communities and more, including our innovative qualitative futures methods.
Audience Segmentation
Robust cluster analysis of quantitative data to provide audience segments.
Scenario Planning
Using expert input to create long term scenarios of markets to inform strategy.
Data Modelling, Forecasting and Econometrics
Accurate forecasts of revenues, customer/visitor numbers, impact of promotional spend or market growth.
Horizon Scanning/Trends Analysis
Using secondary data to understand the key forces shaping individuals, businesses and society.
News & Views
- All
- News
- Blog
- Presentations
The Global Tension at the Heart of The Super League
Late on Sunday afternoon the world of football was thrown into chaos by the news…
Read More
Trends Briefing: Demographic Disruption
Webinar Demographic Disruption: How is Covid Changing the UK Population? Trends Briefing: 29th April 2021…
Read More
Glastonbury Enters the Fourth Place
Glastonbury 2021 is yet another casualty of Covid-19. In January this year it was confirmed…
Read More
Trends Briefing: Saving the Nation – Will ‘accidental savers’ drive demand in post lockdown Britain?
Webinar Saving the Nation – Will ‘accidental savers’ drive demand in post lockdown Britain? Trends…
Read More
Trends Briefing: The Fourth Place
Webinar: The Fourth Place Trends Briefing: 25th February 2021 | 9am-10am | Register here Most…
Read More
Does it pay to be nice?
Nice guys, according to the idiom, finish last. Yet, brands taking a stand, ethical decisions…
Read MoreMeet the Trajectory Team
Paul Flatters
paul@trajectorypartnership.com
Paul Flatters
Co-Founder and CEOTom Johnson
tom@trajectorypartnership.com
Tom Johnson
Managing DirectorCharlotte Cornish
charlotte@trajectorypartnership.com
Charlotte Cornish
Research DirectorCharlotte is a strategic research consultant with over 25 years of both business and qualitative and quantitative research experience. Her cross sector skills and experience gained in general business, market research and the charity sector give her a unique insight and understanding which is invaluable for planning and strategic thinking.
Barry Clark
barry@trajectorypartnership.com
Barry Clark
Account DirectorBarry joined Trajectory in 2020 and has worked in consumer insight and foresight for the last 15 years. In that time he has worked with Nissan, Lloyds Banking Group, Hiscox, Aviva, Publicis, RSA, O2, the Co-operative Group and HSBC.
Barry has the distinction of coming from Glasgow and has benefitted from a Scottish education, earning an honours degree from Strathclyde University in marketing and industrial relations. He has worked for the Whitbread Beer Company as a brand and new product marketeer before sobering up to establish the marketing function at Costa Coffee following its acquisition by Whitbread PLC. He also worked for HarperCollins Publishers where he was tasked with breathing new life into deceased authors such as Agatha Christie and JRR Tolkien.
His futures work has been centred on financial services but also includes the automotive, agriculture, media, charity, consumer electronics and grocery sectors. He has experience in creating and delivering workshops, researching and writing reports (such as the future of homes for Hiscox and the future of cities for MasterCard). He has spoken at many conferences both in the UK and abroad.
Patrick Brennan
patrick@trajectorypartnership.com
Patrick Brennan
Head of InsightPatrick is Head of Insight at Trajectory and has over fifteen years of experience in providing evidence-based consultancy to senior managers who are making major strategic decisions about the future.
Having previously set up and run Omnicom Media Group’s knowledge consultancy he’s led advanced data analysis and modelling projects to advise leading media agencies (PHD, OMD and Manning Gottlieb), media owners (JCD Decaux, Metro) and advertisers (Bank of Ireland, Experian) how to optimise investments in marketing to accelerate business growth. Patrick also has extensive experience in non-profit categories having been a Director at nfpSynergy, and led major quantitative and qualitative research programmes for the UK and Ireland’s top NGOs to enhance their communication, fundraising and service delivery. He is regularly asked to speak at conferences and strategic away days.
Michael Willmott
michael@trajectorypartnership.com
Michael Willmott
ChairmanA specialist in survey research and statistical analysis, Michael is regarded as one of the world's leading authorities on trends in consumer behaviour and demographic change. Clients such as the Chartered Institute for IT and the United Nations World Tourism Organisation have commissioned Michael to undertake breakthrough analysis of global data-sets, providing fresh perspectives on emerging social trends. He also regularly presents at conferences for Financial Services and Tourism organisations. Michael was the co-founder of The Future Foundation and author of the books "Citizen Brands" and "Complicated Lives" (with William Nelson).
Jo Dickinson
jo@trajectorypartnership.com
Jo Dickinson
Head of FinanceChris Farmelo
chris@trajectorypartnership.com
Chris Farmelo
Non Executive DirectorRuairi O'Shea
ruairi@trajectorypartnership.com
Ruairi O’Shea
Senior Trends AnalystHarry Baker
harry@trajectorypartnership.com
Harry Baker
Data AnalystHarry joined Trajectory as a data analyst after graduating from the University of Kent with a degree in Economics. At university, he focussed on the impact of Brexit on the UK labour market and studied modules with specific focus on quantitative analysis.
Since joining the company, Harry has conducted data analysis for a range of clients, including Royal Artillery Museum, Royal London, Dignity Funerals and Royal Bank of Scotland.
He also manages the analysis of our monthly consumer sentiment tracker, the Optimism Index.
Rhys Campman-Williams
rhys@trajectorypartnership.com
Rhys Campman-Williams
AnalystSarah Morris
sarah@trajectorypartnership.com
Sarah Morris
AssociateJane O’Brien
jane@trajectorypartnership.com
Jane O’Brien
AssociateCarolyn MacLeish
carolyn@trajectorypartnership.com
Carolyn MacLeish
ConsultantPaul Flatters
paul@trajectorypartnership.com
Paul Flatters
Co-Founder and CEOPaul is:
Most likely to be found in: a match on the tennis courtHappiest to be: in the Mondrian
Favourite Trajection: The Changing Meaning of Age
Tom Johnson
tom@trajectorypartnership.com
Tom Johnson
Managing DirectorTom is:
Most likely to be found in: a carriage, on a train, somewhereHappiest to be: debating and discussing
Favourite Trajection: The Deregulation of Life – it helps us understand why our lives are so busy, and why they’ll stay that way
Charlotte Cornish
charlotte@trajectorypartnership.com
Charlotte Cornish
Research DirectorCharlotte is a strategic research consultant with over 25 years of both business and qualitative and quantitative research experience. Her cross sector skills and experience gained in general business, market research and the charity sector give her a unique insight and understanding which is invaluable for planning and strategic thinking.
Charlotte is:
Most likely to be found in: deep concentration browsing FacebookHappiest to be: in group chats on WhatsApp
Favourite Trajection: that technology brings families closer ☺
Barry Clark
barry@trajectorypartnership.com
Barry Clark
Account DirectorBarry joined Trajectory in 2020 and has worked in consumer insight and foresight for the last 15 years. In that time he has worked with Nissan, Lloyds Banking Group, Hiscox, Aviva, Publicis, RSA, O2, the Co-operative Group and HSBC.
Barry has the distinction of coming from Glasgow and has benefitted from a Scottish education, earning an honours degree from Strathclyde University in marketing and industrial relations. He has worked for the Whitbread Beer Company as a brand and new product marketeer before sobering up to establish the marketing function at Costa Coffee following its acquisition by Whitbread PLC. He also worked for HarperCollins Publishers where he was tasked with breathing new life into deceased authors such as Agatha Christie and JRR Tolkien.
His futures work has been centred on financial services but also includes the automotive, agriculture, media, charity, consumer electronics and grocery sectors. He has experience in creating and delivering workshops, researching and writing reports (such as the future of homes for Hiscox and the future of cities for MasterCard). He has spoken at many conferences both in the UK and abroad.
Barry is:
Most likely to be found in: Happiest to be: 
Favourite Trajection: 
Patrick Brennan
patrick@trajectorypartnership.com
Patrick Brennan
Head of InsightPatrick is Head of Insight at Trajectory and has over fifteen years of experience in providing evidence-based consultancy to senior managers who are making major strategic decisions about the future.
Having previously set up and run Omnicom Media Group’s knowledge consultancy he’s led advanced data analysis and modelling projects to advise leading media agencies (PHD, OMD and Manning Gottlieb), media owners (JCD Decaux, Metro) and advertisers (Bank of Ireland, Experian) how to optimise investments in marketing to accelerate business growth. Patrick also has extensive experience in non-profit categories having been a Director at nfpSynergy, and led major quantitative and qualitative research programmes for the UK and Ireland’s top NGOs to enhance their communication, fundraising and service delivery. He is regularly asked to speak at conferences and strategic away days.
Patrick is:
Most likely to be found in: Happiest to be: 
Favourite Trajection: 
Michael Willmott
michael@trajectorypartnership.com
Michael Willmott
ChairmanA specialist in survey research and statistical analysis, Michael is regarded as one of the world's leading authorities on trends in consumer behaviour and demographic change. Clients such as the Chartered Institute for IT and the United Nations World Tourism Organisation have commissioned Michael to undertake breakthrough analysis of global data-sets, providing fresh perspectives on emerging social trends. He also regularly presents at conferences for Financial Services and Tourism organisations. Michael was the co-founder of The Future Foundation and author of the books "Citizen Brands" and "Complicated Lives" (with William Nelson).
Michael is:
Most likely to be found in: front of his computer conducting statistical analysisHappiest to be: travelling the world ‘researching’ wine and trying to improve his viticultural and oenological knowledge
Favourite Trajection: The role of technology in our sense of happiness (because it’s an optimistic view of the future - and was based on his analysis of the World Values Survey!)
Jo Dickinson
jo@trajectorypartnership.com
Jo Dickinson
Head of FinanceJo is:
Most likely to be found in: trainers, running round LondonHappiest to be: sat on a beach with family and friends
Favourite Trajection: Healthy Hedonism (balancing staying healthy whilst enjoying yourself to the fullest)
Chris Farmelo
chris@trajectorypartnership.com
Chris Farmelo
Non Executive DirectorChris is:
Most likely to be found in: the gym (well, maybe not)Happiest to be: Skiing in the mountains
Favourite Trajection: The End of Stuff - we all have too many things
Ruairi O'Shea
ruairi@trajectorypartnership.com
Ruairi O’Shea
Senior Trends AnalystRuairi is:
Most likely to be found in: Tamesis DockHappiest to be: Watching live music (Radiohead) and sport (Lionel Messi)
Favourite Trajection: Digitalisation of leisure - understanding how technology continues to integrate itself into our lives, meaning we find new ways to be entertained
Harry Baker
harry@trajectorypartnership.com
Harry Baker
Data AnalystHarry joined Trajectory as a data analyst after graduating from the University of Kent with a degree in Economics. At university, he focussed on the impact of Brexit on the UK labour market and studied modules with specific focus on quantitative analysis.
Since joining the company, Harry has conducted data analysis for a range of clients, including Royal Artillery Museum, Royal London, Dignity Funerals and Royal Bank of Scotland.
He also manages the analysis of our monthly consumer sentiment tracker, the Optimism Index.
Harry is:
Most likely to be found in: Happiest to be: 
Favourite Trajection: 
Rhys Campman-Williams
rhys@trajectorypartnership.com
Rhys Campman-Williams
AnalystRhys is:
Most likely to be found in: Happiest to be: 
Favourite Trajection: 
Sarah Morris
sarah@trajectorypartnership.com
Sarah Morris
AssociateSarah is:
Most likely to be found in: the woods, walking my Springer SpanielHappiest to be: writing a future bestselling novel
Favourite Trajection: Automation and the Rise of the Machines
Jane O’Brien
jane@trajectorypartnership.com
Jane O’Brien
AssociateJane is:
Most likely to be found in: the depths of my allotment battling bindweed and slugsHappiest to be: doing anything fun with my boy
Favourite Trajection: The Changing Meaning of Age – it's all fun, friends and family, whoever said things would slow down?
Carolyn MacLeish
carolyn@trajectorypartnership.com
Carolyn MacLeish
ConsultantCarolyn is:
Most likely to be found in: making a to do listHappiest to be: in the sun with a G&T and a good book
Favourite Trajection: Polls and Polarisation (helping us understand the mad state of politics today)
Trajectory Global Foresight
Running in 20 countries around the world since 2011, Global Foresight is an invaluable repository of information on consumer values, concerns, aspirations and behaviours. Since its launch we have conducted 13 waves of research and interviewed more than 90,000 consumers.
Reports
Most of our reports and outputs are confidential. However, some are published by our clients. Here we showcase some of our published reports - which are free to download.
Time Use
Everything we do is situated in time, and looking at how we spend this time provides insights for all sectors, from leisure and hospitality to retail, travel and technology use.
Trajectory's unique and exclusive research is based on over 9,000 days of data across 8 European countries, with over 6,000 people interviewed about their daily lives.
Trends Breakfasts
Each month we invite our network to attend a short presentation and discussion on a current topic of interest, an event that is a firm favourite in the company calendar.
Contact Us
Telephone
info@trajectorypartnership.com